Meet our Client

Miller Family Dental Care is a dental practice in Kokomo, IN locally owned by Dr. Paul Miller DDS, MS. Miller Family Dental Care has served the Howard County area since 1979. Our client is looking to minimize no-shows to dental appointments and implement more effective scheduling tactics.

Company Website

The Project: Reducing No-Shows

Research and Analysis

We spent 200 hours over the course of 10 weeks researching and analyzing best practices and industry trends, focusing on reasons for no shows and scheduling tactics.

Review of Literature

After researching, we analyzed our data, providing a review of literature from our findings.

Local Study

We conducted a local study, focusing on reasons for missed appointments. We surveyed local citizens ages () in Kokomo, IN.

Recommendation Report

We provided our client, Miller Family Dental Care with a personalized recommendation report based on our research findings and local study results.